Legal
Privacy
Policy
Last updated: July 2026
Elever (“we”, “us”) respects your privacy. This policy explains what personal information we collect when you visit eleverqa.cc or place an order, how we use and protect it, and the choices you have.
1. Information We Collect
We collect personal information you provide directly to us — such as your name, delivery address, phone number, and email address — when you place an order, create an account, subscribe to our newsletter, leave a review, or contact us. We also automatically collect certain usage data (device type, browser, pages visited) through cookies and similar technologies, and we may receive information from third-party vendors such as our e-commerce platform (Shopify) and analytics providers.
2. How We Use Your Information
We use your personal information to provide our services: processing orders, arranging delivery, confirming orders by phone or WhatsApp, managing accounts, and enabling product reviews. We also use it to improve our website, prevent fraud, comply with legal obligations, and — where you have opted in — send you marketing communications and updates about new arrivals and offers.
3. Cookies & Tracking
Our website uses cookies and similar technologies to remember your preferences, keep your cart in place, understand how the site is used, and improve functionality. You can set your browser to refuse cookies, though some features of the site may not work properly if you do.
4. How We Share Information
We do not sell your personal information. We share it only with service providers who help us operate — such as our e-commerce platform, delivery partners, and analytics providers — and only to the extent needed to provide our services. We may also disclose information where required by law, to protect our rights, or in connection with a business transaction such as a merger or sale.
5. Children's Privacy
Our services are not directed to children. We do not knowingly collect, share, or sell the personal information of anyone under 16 years of age. If you believe a child has provided us personal information, please contact us and we will delete it.
6. Your Rights
Depending on your location, you may have the right to access the personal data we hold about you, request that it be corrected or deleted, object to or restrict certain processing, and request a copy of your data in a portable format. To exercise any of these rights, contact us using the details below and we will respond as required by applicable law.
7. Data Security & Retention
We use reasonable technical and organisational measures to protect your personal information. However, no security measures are perfect or impenetrable, and we cannot guarantee absolute security — please avoid sending sensitive information through unsecured channels. We retain personal information only as long as needed for the purposes described in this policy or as required by law.
8. International Transfers
Your information may be stored and processed on servers located outside the State of Qatar (for example, by our e-commerce and analytics providers). Where that happens, we take steps to ensure your information receives an adequate level of protection.
9. Changes to This Policy
We may update this privacy policy from time to time. The updated version will be posted on this page with a revised date. Your continued use of the site after changes are posted constitutes acceptance of the revised policy.
Questions about this policy or your personal data? Email us at info@eleverqa.cc or reach us through our contact page.
