Customer Care
Shipping &
Delivery
We deliver across the State of Qatar
Every order is hand-packed and delivered by our own team. Most of Doha and the surrounding municipalities receive their orders the same day. After you place an order, we contact you by phone or WhatsApp to confirm your delivery window.
Delivery fees & times by area
| Area | Delivery fee | Delivery time |
|---|---|---|
| Doha | QAR 50 | Same-day delivery |
| Al Rayyan | QAR 50 | Same-day delivery |
| Al Wakrah | QAR 50 | Same-day delivery |
| Umm Salal Mohammed | QAR 50 | Same-day delivery |
| Al Khor | QAR 70 | Next-day delivery |
| Ash-Shahaniyah | QAR 70 | Next-day delivery |
| Dukhan | QAR 100 | Next-day delivery |
| Al Shamal | QAR 120 | Next-day delivery |
Payment — Cash on Delivery
We operate on Cash on Delivery (COD) across Qatar: you pay nothing when ordering, and settle the full amount in cash when your order is in your hands. The exact total — items plus the delivery fee above — is confirmed at checkout and again by our team before dispatch.
Order processing
Orders are processed the same day they are placed. Same-day delivery applies to orders confirmed before the evening dispatch; orders confirmed later are delivered the next day. During sale periods delivery may take one additional day.
Tracking your order
After dispatch, our delivery team coordinates with you directly by phone or WhatsApp, so you always know when your order will arrive. For any delivery question, message us on WhatsApp at +974 7738 2513.
Questions about delivery? Email info@eleverqa.cc or reach us through our contact page.
